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Help and FAQ's

Our aim with this website is to provide our customers with a comprehensive & easy-to-use resource, packed with relevant information, illustrations and down-loadable technical documentation. All the information that you will need to select and fit your stove or cooker is here and in this section we have provided answers to the questions that routinely arise in selecting and fitting stoves and cookers. If you have any questions that are not covered here do not hesitate to call or email us.

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How to measure your stove glass

Glass measurements need to be taken from the inside of the stove door, and not from the outside - So make sure the stove is suitably cooled before attempting to do so. For straight forward shapes (squares / rectangles and strips) take the horizontal and vertical dimensions. If the glass has shattered or is not present, then approximate dimensions can be obtained by measuring the recess in the door frame.

For arched glass panels, measurements are obtained in a similar way. Measure across the base for the width, for the height measure from the middle of the base to the centre of the arc - the highest point (see pic). For other shaped pieces further information maybe required.

We can offer a service whereby glass can be cut to exact specifications. For anything other than square or rectangle pieces we require a template.